Dunkin'

M A★★★★★8 months ago

Last weekend, I bit into a blueberry muffin and immediately felt something pulling. When I looked closer, I discovered that a long black hair was baked into the muffin itself. I have attached a photo and a video clearly showing the hair embedded in the product. This was extremely unpleasant and concerning from a food safety and sanitation standpoint. I wanted to report this incident so it can be addressed promptly to prevent it from happening to other customers. I wrote a letter to the customer service, in hopes they would rectify the situation, but have yet to hear anything from them.

Yalonce★★★★★2 years ago

This is by far the worst Dunkin Donuts!! I’ve ordered twice on DoorDash! Both times my wrap was completely cold, I don’t even think they warmed it AT ALL!! My iced matcha latte is majority oat milk and ice, no matcha!!

Imani Carrillo★★★★★2 months ago

They always make my order wrong, I’m allergic to dairy and they keep putting regular milk and I order online and they never get it right. I could end up hospitalized.

prasanna kumar★★★★★2 years ago

Ordered cappuccino early morning 7 am got milk and coffee. Negative starts for service and quality. Waste of time and money

AJ DiLeo★★★★★a year ago

Every time I come here I get consistent poor customer service, and the food/drinks are always low quality/dry/cold. Comparing to other Dunkin’s, this one is definitely of low quality. A shame considering the Tim Hortons up the street is much better